Privacy Policy

At Rua Essentials, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or use our services.

By using this website, you agree to the collection and use of information in accordance with this policy. If you do not agree with any part of this policy, please do not use our website or services.

1. Information We Collect

We may collect the following types of information:

Personal Information

When you make a purchase, create an account, or contact us, we may collect personal information, including but not limited to:

  • Name
  • Email address
  • Shipping and billing address
  • Phone number
  • Payment information (such as credit card details)
  • Any other details you provide during interactions with our website

Non-Personal Information

We may also collect non-personal information about your interaction with our site, including:

  • IP address
  • Browser type and version
  • Time zone settings
  • Browsing behavior (pages visited, time spent, etc.)
  • Device information (such as operating system)

2. How We Use Your Information

We use the collected information to:

  • Process and fulfill your orders
  • Communicate with you regarding orders, updates, or promotions
  • Improve our products, services, and website functionality
  • Respond to your customer service inquiries
  • Prevent fraud and ensure the security of our website
  • Comply with legal requirements

3. Cookies

Rua Essentials uses cookies to improve user experience. Cookies are small files that are stored on your device when you visit the site. We use cookies for:

  • Keeping you logged in
  • Remembering your preferences (such as language settings)
  • Analyzing site traffic and performance

You can set your browser to refuse cookies or notify you when a cookie is being sent. However, some parts of the site may not function properly if you disable cookies.

4. How We Share Your Information

We may share your personal information with third parties in the following circumstances:

  • Service Providers: We may share information with trusted third parties who assist us in running our website, processing payments, shipping orders, or conducting analytics. These third parties are contractually obligated to keep your information confidential and use it only for the purposes of providing the services to us.
  • Legal Compliance: We may disclose your information if required by law, to comply with a legal obligation, or to protect the rights, safety, and property of Rua Essentials, our customers, or others.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

5. Security of Your Information

We take the security of your personal information seriously and implement appropriate technical and organizational measures to protect it from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee its absolute security.

6. Your Rights

You have certain rights regarding your personal information, including:

  • Access: You may request a copy of the personal data we hold about you.
  • Correction: You may ask us to correct any inaccuracies in your information.
  • Deletion: You may request that we delete your personal data, subject to legal obligations.
  • Opt-Out: You may opt out of receiving promotional communications by following the unsubscribe instructions in the emails we send you.

To exercise any of these rights, please contact us at the email provided below.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or the content of those external sites. We encourage you to review the privacy policies of any third-party sites you visit.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page. We encourage you to review this policy periodically to stay informed of how we protect your information.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us:

  • Email: care@ruaessentials.com
  • Phone: 971 50 465 9697